Frequently Asked Questions

Everything you need to know about your luxury fashion purchase.

How long does shipping take for international orders?

Standard international shipping typically takes 3-7 business days. We partner with premium carriers like DHL and UPS to ensure your items arrive safely and promptly.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging with tags attached. Returns can be initiated through our online portal for a hassle-free experience.

Are the products on WARDOW authentic?

Yes, we guarantee 100% authenticity for every product. We source directly from authorized distributors and luxury brands to ensure you receive genuine designer goods.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Klarna for flexible 'buy now, pay later' options.

How can I track my order status?

Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey in real-time.

Does my purchase come with a warranty?

All items sold at WARDOW are covered by the statutory two-year manufacturer's warranty, protecting you against any production defects or quality issues.